The Seamless Health Model


We start with our Concierge, who will lead you through a typically complex process. Along with their guidance, we have designed a robust support system to support you for all of your healthcare needs:

Primary care

With Seamless Health, employees and their dependents receive access to direct primary care providers either through an office or a virtual telehealth visit. Research has found an association between increased spending on primary care and fewer emergency department visits and hospitalizations.

“Our goal at Seamless Health is to assist our members with a white-glove experience. We want them to have peace of mind that all their healthcare needs will be addressed and eliminate their anxiety and frustration around accessing care. All they need to do is to dial our number and then show up to an appointment that has been scheduled at a time that’s convenient for them.”

Neil Patel Cheif Operations Officer at Seamless Health

An all-inclusive solution

In addition to access to their primary care providers, Seamless Health members are covered for the full spectrum of medical care. Our concierges are there to coordinate and manage arrangements for urgent care and hospitalizations, mental health, behavioral health, and any specialty care. In addition, Seamless Health will manage members’ prescriptions and testing, and ensure that their providers have all the necessary information before treatments take place. As a result, members will have peace of mind knowing they have someone to lean on.

Managing costs when emergency services are necessary

Sometimes a member may need immediate care and won’t have the opportunity to connect to a concierge. To help manage costs generated when patients direct their own care, Seamless Health offers claims adjudicators, who will work with the emergency room or critical care center to understand what medical procedures were done and what the cost of that care should be based on industry averages. Then the adjudicator will determine what the actual claim payment should be. With our proprietary auditing platform, we protect the member and employer ensuring that only required services are paid at the appropriate level.

Quality healthcare powers businesses

By reducing healthcare costs and providing effective care for employees who might not otherwise have access to care, Seamless Health will make a financial difference for businesses by reducing healthcare costs and providing appropriate care for their employees and dependents.

Your employees keep your business going. Making sure they’re healthy and satisfied with their care is crucial to your success. Seamless Health is designed to provide better, lower-cost care to more people through concierge service, integrated healthcare, statistical analysis, and technological advances.